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New products

  • ListColumnsManager — Shared Column Reordering

    Reorder columns in Dolibarr project, proposal, customer order, shipment and customer invoice lists. Administrators define a shared order using drag and drop or arrow buttons, without modifying Dolibarr core files

    5.00 €
  • Ultimatepdf 24.0

    A true Swiss Army knife for customising your documents (orders, shipments, invoices with bills of exchange, interventions, projects, commercial proposals, supplier orders and invoices, contracts, and more). The module’s administration interface allows you to manage your own visual identity and configure a wide range of settings.

    200.00 €

Support Plus

mp22304d20251002104446

Customer care roles involve many repetitive tasks that can quickly become time-consuming. The Support Plus module brings new possibilities to Dolibarr, saving time on these recurring tasks.

20.00 €
Excl. tax

  • Author Coopaname/Timon-ethics
  • Module version 1.1
  • Release date 10/02/2025
  • Access to download and updates 1 year

More info...

Logo faliere.com

SUPPORT PLUS

Information

License: GPL-V3
Version: 1.1
Dolibarr: 18 - 23
Editor: Benjamin Falière
Update: 1 year
Demonstration (login : demo / password: demo)

 

Description

New actions:

  • Take another user's ticket with a single click
  • Take tickets in bulk from the ticket list
  • Assign tickets in bulk to a user

Quickly access the ticket list for absent users

  • On vacation
  • When the user is disabled

Automation

  • Automatically reassign a user's tickets when they are deactivated

Configuration

  • All ticket module hidden parameters are available from Support Plus setup page

Changelog

1.1 :

  • Setup page for Support Plus
  • Automatically reassign a user's tickets
  • All hidden core tickets parameters available in setup page

1.0.1 :

  • Replace assigned user on assign/take ticket action



If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org