Promotions

  • massaction

    This module offers new mass actions: batch download of PDF documents as a zip archive, batch adding of recipients to a mailing list, batch assignment of a salesperson to third parties.

    90.00 €  (180€)
  • Trello Tasks Plus

    Dolibarr Trello is a project management tool based on a visual and intuitive Kanban board type interface. It allows teams to collaborate effectively and monitor the progress of their projects in a simple and efficient way.

    150.00 €  (360€)

New products

  • ClientPlus

    Automatically enrich third-party records with AI and trusted web sources, then validate every change before applying it. To create a third party, prospect, customer, or supplier record, you only need to enter the name and city. ClientPlus then fills in contact details, SIREN, SIRET, VAT number, and more.

    40.83 €
  • Doli Doctor

    The DoliDoctor module transforms your Dolibarr system into a complete medical clinic management solution. It is designed for private medical practices, independent physicians, and healthcare professionals who want to centralize the management of patients, consultations, prescriptions, medical reports, and financial tracking.

    200.00 €

Support Plus

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Customer care roles involve many repetitive tasks that can quickly become time-consuming. The Support Plus module brings new possibilities to Dolibarr, saving time on these recurring tasks.

20.00 €
Excl. tax

  • Author Coopaname/Timon-ethics
  • Module version 1.1
  • Release date 10/02/2025
  • Access to download and updates 1 year
  • How to contact support https://support.faliere.com
  • Compatibility Dolibarr V18 - V23   -   PHP7.4 - 8.3
  • Last update 01/13/2026 11:14 AM

More info...

Logo faliere.com

SUPPORT PLUS

Information

License: GPL-V3
Version: 1.1
Dolibarr: 18 - 23
Editor: Benjamin Falière
Update: 1 year
Demonstration (login : demo / password: demo)

 

Description

New actions:

  • Take another user's ticket with a single click
  • Take tickets in bulk from the ticket list
  • Assign tickets in bulk to a user

Quickly access the ticket list for absent users

  • On vacation
  • When the user is disabled

Automation

  • Automatically reassign a user's tickets when they are deactivated

Configuration

  • All ticket module hidden parameters are available from Support Plus setup page

Changelog

1.1 :

  • Setup page for Support Plus
  • Automatically reassign a user's tickets
  • All hidden core tickets parameters available in setup page

1.0.1 :

  • Replace assigned user on assign/take ticket action



If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org