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    Manage talent inside Dolibarr: talent records, skill matrix of required against acquired, recruitment and onboarding, objectives, evaluation campaigns and feedback, potential and nine box, career and development plans, training, engagement, talent risks and reporting.

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Smart Return Pro

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Optimize customer returns in Dolibarr with a secure workflow (Draft -> Validated -> Closed), automatic stock updates, credit notes generation, and professional PDFs.

89.00 €
Excl. tax

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  • Author INTECHSO
  • Module version 1.3.0
  • Release date 07/10/2026
  • Access to download and updates 120 days
  • How to contact support support@intechso.com
  • Compatibility Dolibarr V16 - V24   -   PHP8.1 - 8.4
  • Last update 08/21/2026 04:08 PM

More info...

SmartReturn Pro is a comprehensive module designed to streamline and professionalize your customer returns and after-sales service (RMA) directly within Dolibarr. It secures the entire return process and ensures complete traceability between your customers, inventory, and billing.

🔄 Secure Workflow & Permissions

  • Rigorous status tracking: Draft ➔ Validated ➔ Closed.
  • Fine-grained user permissions: separate rights to Create/Modify, Validate, Process (Close & move stock), or Delete.
  • Strict status guards: Cancellation or reverting to draft are only permitted according to secure business rules.

📦 Return Lines & Multi-Warehouse Stock Management

  • Add products with quantities, selling prices (excl. tax), discounts, and destination warehouses.
  • Automatic stock updates: automatic decrement/increment upon processing or status reversion.
  • Stock availability checks before processing.

🧾 1-Click Credit Notes (Avoirs)

  • Automatically generate a Credit Note (Avoir) from a validated or closed return document.
  • Automatic lines cloning (products, quantities, prices) and native object linking between the Return and the Credit Note.

📄 Professional PDF Generation

  • Official template included: intechso_return.
  • Automatic "Draft / Non validé" watermark on unvalidated documents.
  • Optimized layout: clean headers, sender/recipient blocks, totals section, signatures area, and smart column hiding (Unit and Shipped Qty hidden in v1.3.0).

📊 Dashboards & Customer Statistics

  • Global Dashboard: Financial KPIs (Totals excl. tax / incl. tax), return status distribution, top returned products, and return reasons analysis (configurable dictionary of 10 default reasons).
  • Customer Tab: A dedicated tab on the third-party card displaying full return history, cumulative amounts, and their most returned products.

🔧 Technical Specifications & Changelog v1.3.0

🔗 Useful Links & Demo

⚙️ Installation

Installation can be done directly from your Dolibarr interface:

  1. Go to Setup ➔ Modules/Applications.
  2. Click on the Deploy/Install external module tab.
  3. Upload the provided ZIP file (module_smartreturn-1.3.0.zip).
  4. The module will be automatically deployed in the following directory: custom/smartreturn/.

✉️ Support & Contact

  • Compatibility: Dolibarr 16.0 to 24.0 | PHP 8.1 to 8.4.
  • Security Fixes: Separated validate/process permissions and added strict status guards on cancellation.
  • Clean Code: Code cleanup and optimal inclusion path fixes.
  • Multilingual: Full support for EN, FR, DE, ES, IT (193 translation keys per language).



If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org