Promotions

  • RecurringEvent

    RecurringEvent manages event recurrence within Dolibarr, facilitating the automatic generation of recurring event series.

    75.00 €  (150€)
  • Advanced Professional Gantt Dolibarr

    Would you like to see your project evolve in an efficient and structured way? The Gantt Professional Advanced Module allows you to manage all your projects in one place, without the need to use Gantt Project. We believe that you can effectively manage your projects with the right tools in place, and the Gantt Professional Advanced Module is one of them.

    300.00 €  (600€)

New products

  • Training Management — Run your training organization in Dolibarr

    Training Management is the business application built into Dolibarr for professional training providers. You manage your catalog, sessions, trainers and learners, produce regulatory documents, and track sales and quality — all from a modern interface designed for day-to-day pedagogical and administrative teams.

    700.00 €
  • Swiss VAT

    Calculate and export your Swiss VAT return (AFC) directly from your Dolibarr invoices. Supports all three AFC-recognised methods: effective, net tax rate (TDFN) and flat tax rate. Exports XML in eSWST format for direct import into the AFC ePortal. Please note this module is experimental. Make sure to verify your data.

    89.00 €

DoliPhone 3CX — Auto-popup contact card on incoming call

mp15310d20260420120039

Connect your 3CX PBX to Dolibarr in under 30 minutes. On every incoming call, the matching customer or contact card opens automatically in your browser, and an agenda event is created with no manual input. Unknown numbers trigger a pre-filled creation form — no more double data entry.

49.00 €
Excl. tax

  • Author INFOFORMA
  • Module version 1.5.34
  • Release date 04/20/2026
  • Access to download and updates 1 year
  • How to contact support contact@infoforma.fr
  • Compatibility Dolibarr V23+   -   PHP8.1 - 8.4
  • Last update 05/06/2026 09:29 PM

More info...

 

Your phone calls become data

DoliPhone 3CX is the native integration that turns every phone call into a qualified interaction in your Dolibarr CRM.

Designed, built, and used in daily production by Infoforma, French Dolibarr module publisher since 2014.

📞 What happens on every incoming call

  1. Instant identification — the third party or contact card opens automatically in your browser as soon as the phone rings. No more "Who's calling please?".
  2. One-click creation for unknown numbers — if the caller number is not in your Dolibarr, a pre-filled creation form opens with the number already entered.
  3. Automatic agenda trace — every call creates a "Phone call (incoming)" event on the third party card, linked to the contact, with timestamp and duration.
  4. Tolerant phone search — DoliPhone recognizes all number formats (06.12.34.56.78, +33 6 12 34 56 78, 0033612345678, 0612345678…) without needing to clean up your existing database first.

🛡️ Industrial-grade security from V1

The public endpoint is protected by 4 security layers:

  • HTTPS required in production
  • IP / CIDR whitelist configurable from the admin UI
  • Rate limiting per IP (10 req/sec by default, automatic temporary ban)
  • API key regenerable in 1 click, with GitHub/Stripe-style reveal-once pattern

Real-time access logs viewable from the admin UI.

📋 Built-in GDPR compliance

  • Customizable GDPR legal notice
  • Configurable log retention period (90 days by default)
  • Daily cron purge automatically
  • No data ever leaves your Dolibarr (zero phone-home, verifiable in the GPL source)

⚙️ V1.0 features

Feature Status
Auto-popup of third party/contact card on incoming call ✅
Pre-filled third party creation for unknown numbers ✅
Automatic agenda event ("Phone call" type) ✅
Tolerant phone search (5+ variants per number + last-10-digits fallback) ✅
Multi-layer endpoint security (HTTPS + IP + rate + key) ✅
Full admin configuration page ✅
Real-time access logs page with auto-refresh ✅
GDPR compliance (retention + purge cron) ✅
Dolibarr multi-entity supported ✅
FR + EN interface ✅

🚧 Roadmap (already planned)

  • V1.1 — Click-to-dial: "Call" button on third party cards to launch outbound calls via 3CX
  • V1.2 — Multi-contact disambiguation, missed-calls dashboard widget, call statistics
  • V2.0 — Yeastar Linkus, Wildix, Asterisk adapters (DoliPhone Connectors family)

🎯 Who is DoliPhone 3CX for?

Any organization using 3CX (cloud or on-premises) AND Dolibarr 19 to 23:

  • SMBs with a 3CX PBX and a Dolibarr CRM
  • Service companies (helpdesk, support, sales) handling many inbound calls
  • Professional firms (lawyers, accountants, consultants) needing to trace every client interaction
  • Call centers integrated with Dolibarr

🔧 Installation & configuration

  1. Download and install via Configuration → Modules → Deploy external module
  2. Activate the DoliPhone 3CX module
  3. Get the endpoint URL and API key from the configuration page
  4. Paste the URL in your 3CX Web Client → Settings → Integration (select "Custom CRM")
  5. Fully operational in under 30 minutes

Full documentation included: INSTALL.md, 3CX_SETUP.md, USER_GUIDE.md, FAQ.md, TROUBLESHOOTING.md.

📞 3CX compatibility

  • 3CX v18, v19, v20 — supported (cloud and on-premises)
  • 3CX Web Client — official location for custom CRM config (Settings → Integration)
  • 3CX variables used: %CallerNumber%, %CallerDisplayName%

🛠️ Support & warranty

  • Email support included for 12 months (response within 48 business hours)
  • Free updates for 24 months
  • Module developed and maintained by Infoforma, Dolibarr publisher since 2014
  • GPL v3+ source code (auditable, no black box)

🚀 Already in production

DoliPhone 3CX is used daily by the Infoforma team on its own Dolibarr 23 instance. Eat your own dogfood — the module is battle-tested before every release.




If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org