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After-Sales Service – Workshop & On-site Interventions

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The After-Sales Service module for Dolibarr helps you manage repair/service cases both in a workshop and for on-site interventions, across a wide range of trades. It includes a planning calendar (create & edit appointments) and an advanced mobile workflow using QR Codes (photos + signature) with mandatory Terms & Conditions validation.

175.00 €
Excl. tax

Previous Next
  • Author K.S.I
  • Module version 3.5.7
  • Release date 01/07/2026
  • Access to download and updates 360 days
  • How to contact support contact@ksi30.fr
  • Compatibility Dolibarr V19+   -   PHP8.0 - 8.3
  • Last update 04/10/2026 07:08 PM

More info...

After-Sales Service – Workshop & On-site Interventions

Demo: https://sav.serveur2ksi30.fr/     Login=> Login  Password => Demo

Wiki: https://wiki.dolibarr.org/index.php/After-Sales_Service_Workshop_%26_On-site_Interventions

Dolibarr module – Multi-industry

The After-Sales Service module for Dolibarr lets you manage your after-sales / repair cases both in the workshop and on-site, for a wide range of professions. It includes a schedule (booking and editing appointments) and an advanced mobile workflow via QR Code (photos + signature) with T&Cs validation. Voice Fonction

✅ Features

  • Complete management of after-sales cases (creation, tracking, statuses)

  • Centralized RAN management for after-sales cases

  • Voice dictation feature

  • Workshop repairs and on-site interventions

  • Workshop / on-site scheduling: appointment booking, editing / rescheduling

  • Technician management and availability

  • Customer equipment / products: brand, model, version, type

  • Equipment import via files (CSV)

  • Link with third parties (customers)

  • QR Code Photos: mobile page, take photos (camera) and send to the after-sales case and the Third-Party record

  • QR Code Signature: sign the after-sales form / workshop check-in on smartphone / tablet

  • T&Cs: mandatory checkbox + public T&Cs page (text/file depending on configuration)

  • Action history + tracking/audit trail

🧭 Menus

  • After-Sales / Repairs Workflow

  • Centralized RAN Management (unique number)

  • Schedule

  • Signatures / Tracking

  • Configuration / Dictionaries

  • Voice Dictation

⚙️ Compatibility

  • Dolibarr: V19 to V23

  • PHP: 8.x

  • Database: MySQL / MariaDB

🌍 Other languages: 🇬🇧 EN · 🇮🇹 IT · 🇩🇪 DE · 🇪🇸 ES
Support

Author: KSI — dolibarr@serveur2ksi30.fr

Mes Modules sur Dolistore — K.S.I

- Version 3.5.7 lets you create a repair order directly from an accepted quotation, using Dolibarr’s native Create menu. Customer details, product information, and quotation lines are automatically reused to save time and streamline the process.

-Version 3.5.6 Photos can now be added more easily with a preview before upload, while keeping previously existing photos visible.




If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org