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New products

  • EasySepa - SEPA enhancement suite for Dolibarr

    Extensible SEPA enhancement suite for Dolibarr with two available features: consolidate all of a customer's invoices into one SEPA charge, and collect each invoice on its own due date (multiple PmtInf blocks in the XML). Coming next: XSD validation, pain.008.001.08 support, returns reconciliation and SEPA dashboard. Each feature toggles independently.

    99.00 €
  • Beauty Center Management – Complete Beauty Salon Platform for Dolibarr

    Turn Dolibarr into a complete beauty salon platform: dashboard, clients and prospects, beauty CRM pipeline, treatments, appointments and agenda, treatment records, staff and leave, cabins, equipment and maintenance, cosmetic products and stock, sales, till, packages, gift cards, loyalty, reviews, marketing, notifications, automations, purchases, expenses, client portal and reporting.

    299.00 €

Support Plus

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Customer care roles involve many repetitive tasks that can quickly become time-consuming. The Support Plus module brings new possibilities to Dolibarr, saving time on these recurring tasks.

20.00 €
Excl. tax

  • Author Coopaname/Timon-ethics
  • Module version 1.1
  • Release date 10/02/2025
  • Access to download and updates 1 year

More info...

Logo faliere.com

SUPPORT PLUS

Information

License: GPL-V3
Version: 1.1
Dolibarr: 18 - 23
Editor: Benjamin Falière
Update: 1 year
Demonstration (login : demo / password: demo)

 

Description

New actions:

  • Take another user's ticket with a single click
  • Take tickets in bulk from the ticket list
  • Assign tickets in bulk to a user

Quickly access the ticket list for absent users

  • On vacation
  • When the user is disabled

Automation

  • Automatically reassign a user's tickets when they are deactivated

Configuration

  • All ticket module hidden parameters are available from Support Plus setup page

Changelog

1.1 :

  • Setup page for Support Plus
  • Automatically reassign a user's tickets
  • All hidden core tickets parameters available in setup page

1.0.1 :

  • Replace assigned user on assign/take ticket action



If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org