Promotions

  • MBI Yousign eIDAS-certified signature

    The MBI Signature Yousign module allows your third parties to sign quotes, orders, contracts, SEPA mandates, interventions, and delivery notes via Yousign, as well as attached external documents and external files. The eIDAS-certified signature includes an SMS code to verify the signer's identity.

    20.00 €  (33.25€)
  • DigiRisk

    DigiRisk allows you to create, manage, and update your Risk Assessment Document directly within Dolibarr. Fully compliant with French legislation, it includes risk evaluation, action planning (PAPRIPACT), accident management, and much more.

    150.00 €  (180.00€)

New products

  • Smart Notes

    Smart Notes enhances note management in Dolibarr ERP & CRM by introducing an advanced, timestamp-based and chronological system. The module replaces standard note tabs with a modern interface designed to record, view, and track key information clearly and efficiently.

    20.00 €
  • Time & Attendance Control — Employee Clock In/Out

    Professional working time recording module compliant with Spanish Royal Decree-Law 8/2019 and the EU Working Time Directive. Employees clock in, out and manage breaks in one click from a real-time dashboard. Admin panel with filters and export to CSV, Excel and PDF. Includes precise break tracking, automatic net hours calculation, IP logging, granular permissions and EN/ES/FR support.

    320.00 €

Support Plus

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Customer care roles involve many repetitive tasks that can quickly become time-consuming. The Support Plus module brings new possibilities to Dolibarr, saving time on these recurring tasks.

20.00 €
Excl. tax

  • Author Coopaname/Timon-ethics
  • Module version 1.1
  • Release date 10/02/2025
  • Access to download and updates 1 year
  • How to contact support https://support.faliere.com
  • Compatibility Dolibarr V18 - V23   -   PHP7.4 - 8.3
  • Last update 01/13/2026 11:14 AM

More info...

Logo faliere.com

SUPPORT PLUS

Information

License: GPL-V3
Version: 1.1
Dolibarr: 18 - 23
Editor: Benjamin Falière
Update: 1 year
Demonstration (login : demo / password: demo)

 

Description

New actions:

  • Take another user's ticket with a single click
  • Take tickets in bulk from the ticket list
  • Assign tickets in bulk to a user

Quickly access the ticket list for absent users

  • On vacation
  • When the user is disabled

Automation

  • Automatically reassign a user's tickets when they are deactivated

Configuration

  • All ticket module hidden parameters are available from Support Plus setup page

Changelog

1.1 :

  • Setup page for Support Plus
  • Automatically reassign a user's tickets
  • All hidden core tickets parameters available in setup page

1.0.1 :

  • Replace assigned user on assign/take ticket action



If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org