Promotions

  • Fast Product - CODE 42

    Allows you to create products or services directly in the Sales Proposals, Sales Orders and Invoices interface.

    15.00 €  (30€)
  • Advanced Professional Gantt Dolibarr

    Would you like to see your project evolve in an efficient and structured way? The Gantt Professional Advanced Module allows you to manage all your projects in one place, without the need to use Gantt Project. We believe that you can effectively manage your projects with the right tools in place, and the Gantt Professional Advanced Module is one of them.

    300.00 €  (600€)

New products

  • DolicraftCRM - Advanced CRM for Dolibarr

    The advanced CRM for Dolibarr. Drag-and-drop kanban pipeline, automatic lead scoring, configurable automations, sales forecasts, public web forms for lead capture, reports and analytics. Native Dolibarr integration - no sync, no double entry. Turn your ERP into a complete sales pilot tool.

    180.00 €
  • Quantivo - Hub

    Central hub for the QUANTIVO family of Dolibarr modules — ships the shared design system, a unified modules dashboard with Dolistore version tracking, and the reusable About template used by every Q* module.

    FREE

Support Plus

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Customer care roles involve many repetitive tasks that can quickly become time-consuming. The Support Plus module brings new possibilities to Dolibarr, saving time on these recurring tasks.

20.00 €
Excl. tax

  • Author Coopaname/Timon-ethics
  • Module version 1.1
  • Release date 10/02/2025
  • Access to download and updates 1 year

More info...

Logo faliere.com

SUPPORT PLUS

Information

License: GPL-V3
Version: 1.1
Dolibarr: 18 - 23
Editor: Benjamin Falière
Update: 1 year
Demonstration (login : demo / password: demo)

 

Description

New actions:

  • Take another user's ticket with a single click
  • Take tickets in bulk from the ticket list
  • Assign tickets in bulk to a user

Quickly access the ticket list for absent users

  • On vacation
  • When the user is disabled

Automation

  • Automatically reassign a user's tickets when they are deactivated

Configuration

  • All ticket module hidden parameters are available from Support Plus setup page

Changelog

1.1 :

  • Setup page for Support Plus
  • Automatically reassign a user's tickets
  • All hidden core tickets parameters available in setup page

1.0.1 :

  • Replace assigned user on assign/take ticket action



If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org