Terms and conditions of use


Rule 1

Products and modules provided on DoliStore are submitted by any supplier with an account on platform, with no need to be affiliated to the Dolibarr foundation (this may change in future).

Only modules published under an approved OSI licence can be published. Also if your module is a derivative work of Dolibarr (use Dolibarr components, files or API, this is the case for 99% of modules) your licence must be compatible with the GPL v3+ license of Dolibarr. If license is not provided, you accept to have your mobule being distributed under the GPL v3+ licence.


Rule 2

The reference selling price is set by the seller.  Any sell is however completeley validated only after a delay of 1 month, after the buying date. During this delay, the foundation can cancel transaction for any reason and without notifying the seller (if this occurs, seller will see it into its statistics panel into its seller dashboard area). 

The selling price is a reference price without VAT and not the final sale price. At this price, a VAT is added (that the Dolibarr foundation pays to government). In addition, when selling on DoliStore, vendors agree that sales made to members of the Dolibarr foundation are done through a reduction defined by the foundation (20%). The real final purchase price of each sale, appears, excluding VAT, in the detailed sales statistics.

The foundation keep 20% of amount to pay bank charges, resiliation cost and management fees. Remain money will be used to help the promotion of Dolibarr ERP & CRM.


Rule 3

Once payment is received, the buyer can download ordered modules/products files, from its account are "My orders", or from a link available in email received by buyer once its payment is validated.

The product can be downloaded from DoliStore web site during a duration of 1 year after payment.


Rule 4

The buyer cannot in any case hold responsible the association Dolibarr as for the good functioning or not of the acquired product, the quality of the documentation which accompanies it or not, nor with the requirement of the prerequisites necessary to use the product . The association does not ensure quality control of the modules (except on the form of the package). The association reserves the right to de-validate a module if it causes too many complaints.

In the event of a problem installing or using the module purchased, any assistance must be sought by the buyer from the module editor directly, via the support channel described in the product description, if the supplier provides, information mandatory in the product description (if this information is not available, please alert the association).

The buyer may possibly obtain a refund under the following conditions:

- The buyer must appear within 1 month after the date of purchase

- The buyer must have first tried to resolve the problem via discussions with the module editor. The emails exchanged with this money can be sent to the association for proof (to [email protected]). A period necessary to allow these exchanges between the buyer and the publisher will be required by the association in order to maximize the chances of amicable resolutions before the initiation of the cancellation of the sale and the refund.


Rule 5

The seller can send an invoice to the Dolibarr foundation, to received payments of its purchased module/products, 1 month after the purchase (this laps of time is used to cancel the payment at the buyer request). The seller will receive 80% of gains made by the foundation.

A seller can claim money only if total amount is more or equals to 50 euros (for Europe), or 100 euros (for non euro countries). Requests are limited to 1 per month maximum.

Payment can be made:

- by SEPA transfer to a bank account in EURO.

- Either via card payment (the seller must then provide the interface to allow payment)

- Either by payment via Paypal (the seller must then provide his Paypal account).


Rule 6

A) The seller must provide into product description, all mandatory information, this means at least:

* a short description.

* module version

* name of author and licence.

* one photo (one required, but several recommended)

* if help support is available or not, if yes, how. If no support is provided, this must appears.

If the module is not free, a valid support link is mandatory. A description of the module is required for all langues available even if it's a copy past of English description for all languages. In the support message, the seller can say that the support language is only English for exemple. A link to a demo version is not mandatory but fairly welcome.

* the Dolibarr version the module is compatible with (both minimum and maximum version must be provided. Must be values with format x.y.z, "dev" is not allowed as a value since it is not a version and * is allowed only for third part of version, like x.y.*).

B) Rules on links or mention of other web sites

Additional information links can be included, but only in the long description field. The number of external links is limited to 10. Links can refer to an external web site that provide one of the following service (and exclusively services into this list): demo, documentation, contact, forums, issue tracker, code sources or social networks (so links to another downloadable file or to another market place is not allowed for example. A link to a not found or 404 error page are also not allowed).

In addition, these links must not point to a url or an url leading after redirection to a site whose domain name does not respect the rules for using the name "Dolibarr" or "Dolistore" defined on this page. If the site or page to which the link points has sub-sections where the same module is also for sale, the price must not be lower then the one on Dolistore.

You can sell your module from any other platform at any price, but it is not allowed to put on the dolistore product descriptions or notes, some links or mentions to other "selling" platforms where your product can also be available. If such links are found somewhere in module's description card, the foundation can remove it from description or completely disable the module or the seller account.

C) Rules on packaging

All module that do not respect conditions explain here : https://wiki.dolibarr.org/index.php/Module_Dolistore_Validation_Rules will not be validated and remove from DoliStore

D) Disabling modules

If something is wrong, or if Dolibarr compatible version is too old, the Dolibarr foundation can suspend the entry without any other reason. If the same module is found to be deactivated 3 times following a violation of the previous rules, the module will either be permanently deactivated, or kept but the price will be forced to zero (in accordance with the right to distribute the module for free, attributed by its GPL license). Likewise if the author of a module does not respect the rules of use of the Dolibarr or DoliStore brand (See here), its modules may also be withdrawn from sale or kept but with a price forced to zero (in accordance with the right to distribute the module for free, granted by its GPL license). 


Rule 7

When several modules, compatible with same version of Dolibarr, are too similar, the foundation reserves the right not to validate the modules submitted after the first, in order to avoid copying and pasting module (possible by the GPL). If a module is not updated within 4 months after the release of a new version of Dolibarr, the foundation will accept the module is published by another vendor (than original author) that had ported the module in the recent version of Dolibarr, in order to avoid that some modules are abandoned. Furthermore, the association may, without warning, disable modules on too old version of Dolibarr.


Rule 8 - How to appear on home page

There is some conditions to appear on home page. Modules must match all this rules:

- with a link to documentation

- editor of module must be a Dolibarr Preferred Partner

- maximum 10 modules by partner

- only the one compatible with last stable Dolibarr version

- only one version per module (the first one that has suggested the first module)

- an exception can be done for free modules that are really interesting

Note: rules will be modified to be more strict in the future, to reduce the number of modules on the home page.

If your modules match all this conditions, you can send a list of your module name/id to [email protected] to ask to be on home page.


When and why a payment if software has an Opensource Licence (GPL, ...) ?

Most products available on this market place are free of charge and can be downloaded directly from this market place. No payment is required in this case.

However, some authors decide to charge something to distribute their works. There is no problem to conciliate both approaches (Price to distribute code versus OpenSource licence): The Free Software Foundation, that has created the GNU GPL Licence, one of the most used licence for OpenSource software, allows and encourages this, and provides some explanations on this page :