Module Description
This module enables complete management of customer (and/or supplier) disputes within Dolibarr, with the possibility to send a recovery request directly to the LegalCity platform.
Declare a dispute (invoice, order, contract...) by entering a description, the items concerned, and internal comments. Then add follow-up details (reminder dates, messages), and if needed, initiate an amicable or legal collection request in just one click.
Once the collection process is triggered, track the status (reference, progress) directly from Dolibarr, without manual re-entry or external login.
Main Features:
- Declare a dispute on any invoice, order, or contract in Dolibarr
- Enter follow-up details: description, comments, products/services, reminder dates
- Display a visual status on impacted documents
- Centralized tracking through a dashboard widget
- Close the dispute once resolved
- NEW: automatic submission to LegalCity without leaving Dolibarr
- NEW: track LegalCity case updates within Dolibarr
- User access management (view, create, edit, delete)
What is LegalCity?
LegalCity is a French legaltech specialized in B2B debt collection. Their platform provides a simple, 100% online solution to recover unpaid invoices efficiently.
- No advance fees – you only pay on success
- Choose amicable or judicial recovery
- Track the full process online in just a few clicks
This module offers direct access to LegalCity from Dolibarr – a real time saver and a concrete way to reduce loss due to unpaid invoices.
Learn more about LegalCity
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