Ringover VoIP telephony

Module description

From a third party file or next to the third party name on all Dolibarr files, you will be able to access a Google Maps map representing the third party concerned and all the other third parties of the database which are nearby. Filters are used to refine the third parties to be displayed on the map (type of third party, category, current estimate, unpaid invoice, etc.). In the module configuration, you can specify the default viewing radius (in kms).

You receive a call on your switchboard: simply pick up the receiver and a button will automatically appear on your Dolibarr. If the number is not known in Dolibarr, you can create a new Third Party directly.
The module also enables you to import all your contacts and third parties and their information into Ringover. This module gives you the ability to view your incoming calls and manage call flow, all with detailed call statistics.

→ Take advantage of the direct display of the customer file when an incoming call comes in, allowing you to prepare for the call by retrieving all the customer's information.

→ Create your new customers from an incoming call to indicate the information requested from your caller, as your call progresses

→ Manage your customers and prospects with detailed call tracking and volume statistics, in line with the projects you're managing

Ringover in a few words

Ringover is the SaaS solution for more effective management of your exchanges with customers and prospects. Calls, messages, e-mails, visios, centralized in a simple interface integrated with your tools.

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Documentation

• You will find attached the module documentation
• Documentation (FR )

 Demo

• Contact us !

Purchase includes :

• User guide
• Access to 6 month updates
• Corrective maintenance in the event of a proven malfunction

Purchase does not includes :

• Module configuration and installation help
• Formation in the use of the module
• Our team can support you in your needs (see our intervention packages 1h, 5h or 10h)

Support & Assistance Inovea Conseil

If you notice a malfunction of the module, access the support link below with all the information necessary to process your request :

• Module version and Dolibarr version ?
• Detailed problem encountered: when does it occur ?
• How to reproduce it ? (with screenshot)

Remember to read the user documentation before sending us a request ! You may find your answer there.

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