AI-Powered Technical Support Center & Advanced Repair Management
The ultimate management module for IT repair centers, electronics labs, smartphone repair, appliances, and technical service departments. Maximum operational efficiency, complete traceability, and AI automation.
Official 100% Free Technical Support Included!
We accompany you every step of the way: direct assistance, installation help, and full resolution of questions at no additional cost. Your investment and smooth workshop operations are fully guaranteed.
Interactive Online Live Demo
Access the repair orders workspace directly to test all features live:
User: demo Password: Demo1234567#
1. Ultra-Fast Intake with Artificial Intelligence (Google Gemini)
- Intelligent Label Scanning: Take a photo of the label or equipment using your mobile or webcam; the AI automatically extracts Brand, Model, and Serial Number, eliminating typing errors and speeding up device intake.
- Automated Diagnostic Writing: With one click, the AI analyzes the complete service history and findings log to generate a clear, structured, and professional final technical diagnosis ready for the client.
- Note Professionalizer: Converts quick informal technician notes into formal, customer-ready executive reporting.
2. Multi-Channel Notifications (WhatsApp, Telegram & Email)
- 1-Click WhatsApp & Telegram Buttons: Open direct customer chats via pre-configured message templates populated with dynamic device details.
- Trigger-Based Automated Emails: Whenever an order transitions between statuses, the customer automatically receives a formal email with the attached PDF report running natively in the background.
- Agenda Event Log: Every notification sent is logged automatically in Dolibarr's events timeline and calendar.
3. Findings Log & Photo Evidence
- Visual Teardown & Fault Tracking: Attach intake photos, damaged components discovered during disassembly, and completed repair results for total customer transparency.
- Auto-Scaling PDF Gallery: Portrait and landscape photos blend proportionally into the PDF report without distortion.
4. Public Customer Tracking Portal (No Login Required)
- Unique & Encrypted Links: Every order generates a secure web link protected by a cryptographic token.
- Responsive Mobile Viewer: Your clients can track their repair progress in real time from their smartphone or download their PDF receipt without needing a user account.
5. Official PDF Report Generation (Standard Template)
- Clean & Structured Technical Layout: Features company header with logo, customer details, and technical specifications of the equipment.
- Complete Overview: Displays reported problem, technical diagnostic, photographic findings gallery, and itemized costs.
- Terms & Warranty Conditions: Configurable service policies and warranty terms placed neatly in the document footer.
6. Direct 1-Click Conversion to Quotes & Invoices
- 1-Click Billing: Transform service orders into Dolibarr Quotations (Proposals) or Invoices, syncing replacement parts, labor, and final totals.
- Bidirectional Linking: Seamless cross-navigation between the service order and commercial documents using native Dolibarr hooks.
Compatibility & Specifications
| Parameter |
Detail |
| Dolibarr Versions |
v16.0 to v24.0+ (Fully compatible) |
| PHP Versions |
PHP 7.4, 8.0, 8.1, 8.2, 8.3, 8.4+ |
| Artificial Intelligence |
Google Gemini API (Compatible with free API key from Google AI Studio) |
| Available Languages |
English (en_US), Spanish (es_ES), French (fr_FR), German (de_DE), Italian (it_IT) |
Developed by UNICOM • GPLv3 License • Official free support guaranteed