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  • Advanced Professional Gantt Dolibarr

    Would you like to see your project evolve in an efficient and structured way? The Gantt Professional Advanced Module allows you to manage all your projects in one place, without the need to use Gantt Project. We believe that you can effectively manage your projects with the right tools in place, and the Gantt Professional Advanced Module is one of them.

    600.00 €
  • Trello Tasks Plus

    Dolibarr Trello is a project management tool based on a visual and intuitive Kanban board type interface. It allows teams to collaborate effectively and monitor the progress of their projects in a simple and efficient way.

    150.00 €  (360€)

New products

  • HR Contracts and Alerts

    HR Contracts and Alerts is a complete human resources module for Dolibarr designed to manage employee contracts, monitor contract lifecycles, and automatically alert HR managers before contract expiration.

    100.00 €
  • After-Sales Service – Workshop & On-site Interventions

    The After-Sales Service module for Dolibarr helps you manage repair/service cases both in a workshop and for on-site interventions, across a wide range of trades. It includes a planning calendar (create & edit appointments) and an advanced mobile workflow using QR Codes (photos + signature) with mandatory Terms & Conditions validation.

    90.00 €

Support Plus

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Customer care roles involve many repetitive tasks that can quickly become time-consuming. The Support Plus module brings new possibilities to Dolibarr, saving time on these recurring tasks.

20.00 € Excl. tax

  • Author Coopaname/Timon-ethics
  • Module version 1.1
  • Release date 10/02/2025
  • Access to download and updates 1 year
  • How to contact support https://support.faliere.com
  • Compatibility Dolibarr V18 - V23   -   PHP7.4 - 8.3
  • Last update 01/13/2026 11:14 AM

More info...

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SUPPORT PLUS

Information

License: GPL-V3
Version: 1.1
Dolibarr: 18 - 23
Editor: Benjamin Falière
Update: 1 year
Demonstration (login : demo / password: demo)

 

Description

New actions:

  • Take another user's ticket with a single click
  • Take tickets in bulk from the ticket list
  • Assign tickets in bulk to a user

Quickly access the ticket list for absent users

  • On vacation
  • When the user is disabled

Automation

  • Automatically reassign a user's tickets when they are deactivated

Configuration

  • All ticket module hidden parameters are available from Support Plus setup page

Changelog

1.1 :

  • Setup page for Support Plus
  • Automatically reassign a user's tickets
  • All hidden core tickets parameters available in setup page

1.0.1 :

  • Replace assigned user on assign/take ticket action



If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org