Promotions

  • Advanced Notifier

    Our advanced notification module is designed to enhance the efficiency of your company by keeping you informed of events directly from your Dolibarr interface.

    125.00 €  (300€)
  • Advanced Professional Gantt Dolibarr

    Would you like to see your project evolve in an efficient and structured way? The Gantt Professional Advanced Module allows you to manage all your projects in one place, without the need to use Gantt Project. We believe that you can effectively manage your projects with the right tools in place, and the Gantt Professional Advanced Module is one of them.

    300.00 €  (600€)

New products

  • EM Payment

    Simplified payments for Dolibarr: SEPA EPC QR Code on your invoices (EPC069-12 compliant, Belgian OGM, ISO 11649 RF) and automatic bank reconciliation via CODA/Codabox. Multi-strategy intelligent matching, automatic payment recording, native Dolibarr bank reconciliation, customer and supplier invoice support.

    200.00 €
  • DoliCarbon - Greenhouse gas (GHG) emission inventories

    The DoliCarbon module lets you build and track a greenhouse gas emission inventory inside Dolibarr: year-based inventories, activity lines (scopes 1, 2 and 3), emission factors, reduction actions, methodological framing, dashboards, reporting with exports, and an import wizard from your Dolibarr data. An embedded web application (Angular) complements the standard module screens.

    100.00 €

Support Plus

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Customer care roles involve many repetitive tasks that can quickly become time-consuming. The Support Plus module brings new possibilities to Dolibarr, saving time on these recurring tasks.

20.00 €
Excl. tax

  • Author Coopaname/Timon-ethics
  • Module version 1.1
  • Release date 10/02/2025
  • Access to download and updates 1 year

More info...

Logo faliere.com

SUPPORT PLUS

Information

License: GPL-V3
Version: 1.1
Dolibarr: 18 - 23
Editor: Benjamin Falière
Update: 1 year
Demonstration (login : demo / password: demo)

 

Description

New actions:

  • Take another user's ticket with a single click
  • Take tickets in bulk from the ticket list
  • Assign tickets in bulk to a user

Quickly access the ticket list for absent users

  • On vacation
  • When the user is disabled

Automation

  • Automatically reassign a user's tickets when they are deactivated

Configuration

  • All ticket module hidden parameters are available from Support Plus setup page

Changelog

1.1 :

  • Setup page for Support Plus
  • Automatically reassign a user's tickets
  • All hidden core tickets parameters available in setup page

1.0.1 :

  • Replace assigned user on assign/take ticket action



If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org