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After-sales service follow-up

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The "After-sales service follow-up" module allows you to monitor your material and equipment after a sale or rental operation, enter the list of materials or equipment, find out the List of material awaiting recovery, consult the history and traceability of movements made on the equipment, edit a report.

100.00 €

Previous Next
  • Author Next Gestion
  • Module version 1.0
  • Release date 09/17/2020
  • Compatibility Dolibarr 6.0.0 - 13.0.0
  • Last update 01/02/2025 04:59 PM

More info

  • Editeur: NextConcept & NextGestion
  • Version du module: 1.0
  • Compatibilité: Dolibarr 6.0.0 - 13.0.0
   
Description & Fonctionnalités
After-sales service follow-up
The "After-sales service follow-up" module allows you to monitor your material and equipment after a sale or rental operation.
Below are the features of Module:
- introduce the list of materials, equipment or devices in the "List of materials awaiting recovery"
- Enter all the information related to your equipment, material or device, namely:
* N Series,
* Material (drop-down list of your Dolibarr products)
* Third parties
* Provider
* Start date / End date
* Notes
* Category followed by after-sales service
* Photos of Material to follow
* Files and documents attached

==> once you enter the list of equipment to be monitored in your system, you can manage their recoveries via the "List of equipment awaiting recovery" and know the number of days of delay in recovering your equipment.

- the module will simplify your life for your already recovered materials which are colored in green and the equipment which is not recovered colored in red.

- the "After-sales service follow-up" module contains another module which manages "Events" which allows you to have a traceability history on all movements and recoveries carried out on your equipment.

- The "Events" module of the "After-sales service follow-ups" is connected with the Dolibarr agenda.

- Finally, you can edit your report in pdf format if you want to know the list of equipment recovered or not in a time interval (week, month, year ... etc.)
 
If you order our module you benefit from:
- free installation and configuration assistance
- free help in case of bug or module malfunction
- the addition of new functionalities or options specifically adapted to your needs.
 
==> You want to develop a module on Dolibarr adapted to your business activity, send us your need or specifications by email: h.nouib@nextconcept.ma our consultant will respond to your request.
   
Installation
    1. Télécharger le fichier archive (.zip) sur dolistore.com
    2. Dézipper l'archive dans le répertoire /htdocs/custom de dolibarr.
    3. Le module peut alors être activé (), paramétré () si besoin depuis la page de configuration des modules et enfin utilisé.
   
Démonstration Mises à jour et disponibilité Les mises à jour correctives du module seront publiées sur le dolistore.
   
Support We are available for any questions.
If you have a problem with the operation of the module, please give us detailed information so that we can understand and reproduce the behavior.
Email: h.nouib@nextconcept.ma