Promotions

  • Remindme: Automatic reminder (email, event, notification)

    Allows you to program different types of reminders based on a trigger. RemindMe is here for you!

    140.00 €  (280€)
  • MBI Yousign eIDAS-certified signature

    The MBI Signature Yousign module allows your third parties to sign quotes, orders, contracts, SEPA mandates, interventions, and delivery notes via Yousign, as well as attached external documents and external files. The eIDAS-certified signature includes an SMS code to verify the signer's identity.

    20.00 €  (33.25€)

New products

  • TrashBin

    ## What is TrashBin? TrashBin is a **recycle bin** for Dolibarr, just like the one on your computer. When you delete an item by mistake (a customer, a product, an invoice...), instead of losing it permanently, it goes to the trash bin. You can then easily restore it.

    100.00 €
  • UltimatepdfLight 22.0

    A true Swiss-army knife for customizing your documents (the light version only supports orders, invoices, and proposals). The module’s administration panel lets you manage your own branding as well as a wide range of configuration options.

    120.00 €

After-sales service follow-up

c6195d20200917172617

The "After-sales service follow-up" module allows you to monitor your material and equipment after a sale or rental operation, enter the list of materials or equipment, find out the List of material awaiting recovery, consult the history and traceability of movements made on the equipment, edit a report.

100.00 €

  • Author Next Gestion
  • Module version 1.0
  • Release date 09/17/2020
  • Compatibility Dolibarr V6 - V13
  • Last update 11/14/2025 12:55 PM

More info

  • Editeur: NextConcept & NextGestion
  • Version du module: 1.0
  • Compatibilité: Dolibarr 6.0.0 - 13.0.0
   
Description & Fonctionnalités
After-sales service follow-up
The "After-sales service follow-up" module allows you to monitor your material and equipment after a sale or rental operation.
Below are the features of Module:
- introduce the list of materials, equipment or devices in the "List of materials awaiting recovery"
- Enter all the information related to your equipment, material or device, namely:
* N Series,
* Material (drop-down list of your Dolibarr products)
* Third parties
* Provider
* Start date / End date
* Notes
* Category followed by after-sales service
* Photos of Material to follow
* Files and documents attached

==> once you enter the list of equipment to be monitored in your system, you can manage their recoveries via the "List of equipment awaiting recovery" and know the number of days of delay in recovering your equipment.

- the module will simplify your life for your already recovered materials which are colored in green and the equipment which is not recovered colored in red.

- the "After-sales service follow-up" module contains another module which manages "Events" which allows you to have a traceability history on all movements and recoveries carried out on your equipment.

- The "Events" module of the "After-sales service follow-ups" is connected with the Dolibarr agenda.

- Finally, you can edit your report in pdf format if you want to know the list of equipment recovered or not in a time interval (week, month, year ... etc.)
 
If you order our module you benefit from:
- free installation and configuration assistance
- free help in case of bug or module malfunction
- the addition of new functionalities or options specifically adapted to your needs.
 
==> You want to develop a module on Dolibarr adapted to your business activity, send us your need or specifications by email: h.nouib@nextconcept.ma our consultant will respond to your request.
   
Installation
    1. Télécharger le fichier archive (.zip) sur dolistore.com
    2. Dézipper l'archive dans le répertoire /htdocs/custom de dolibarr.
    3. Le module peut alors être activé (), paramétré () si besoin depuis la page de configuration des modules et enfin utilisé.
   
Démonstration Mises à jour et disponibilité Les mises à jour correctives du module seront publiées sur le dolistore.
   
Support We are available for any questions.
If you have a problem with the operation of the module, please give us detailed information so that we can understand and reproduce the behavior.
Email: h.nouib@nextconcept.ma