Promotions

  • INTERVENTION PLUS - Complete Management of Interventions

    The “Intervention Plus” module is a revolutionary tool that simplifies and optimizes intervention management, from planning to invoicing. Designed for sales and technical teams, it offers a complete suite of features to ensure transparent and efficient monitoring of each intervention.

    250.00 €  (500€)
  • Advanced HRM : Advanced human resources management

    This module brings a layer of ergonomics and additional features in the standard Dolibarr human resources management module, such as the facility to create absence requests from the employee schedule, the addition of automatic VAT rates, the integration of the km scale on the tranche 1 and of google maps.

    145.00 €  (290€)

New products

  • Fire safety register

    Inventory your customers' fire safety equipment (extinguishers, emergency lights, hose reels, detectors…) and track inspection due dates, right inside Dolibarr.

    FREE
  • Guide Milestone/Jalon v 23

    User Guide for the Milestone/Jalon module, which allows products and services to be associated with or grouped under milestones, and displays the subtotal. It is possible to add comment lines without details such as VAT, price, etc., as well as to force page breaks in commercial proposals, customer orders, customer invoices, supplier invoices, and supplier orders.

    FREE

iciDOCS

mp25068d20260613123824

New

iciDocs adds a modern documentation and knowledge base tool to Dolibarr, with ticket suggestions, public sharing, PDF export and version history.

19.00 €
Excl. tax

  • Author iciDSI
  • Module version 1.1.44
  • Release date 06/13/2026
  • Access to download and updates 1 year
  • Compatibility Dolibarr V21+   -   PHP>= 7.2
  • Last update 06/27/2026 04:31 PM

More info...

iciDocs

Documentation, knowledge base and ticket resolution support for Dolibarr.

Publisher: iciDSI  |  Compatibility: Dolibarr V22 and V23  |  Languages: French, English

Centralized documentation

Create, organize and retrieve procedures, guides, known issues and useful articles directly inside Dolibarr.

Ticket assistance

iciDocs suggests useful articles from tickets based on the ticket group, title, initial message and request type.

Support knowledge reuse

Turn solved tickets into reusable documentation to reduce recurring requests and improve response consistency.

Key features

  • Documentation management from the Tickets menu.
  • Workflow: Draft, To validate, Published, Archived.
  • Visibility: Internal only or Internal and external.
  • Classification by ticket group.
  • Version history.
  • Attachments.

Sharing and export

  • Secure public link for published articles.
  • Insert a clickable article link into a ticket response.
  • Internal and public consultation statistics.
  • PDF export with company logo, linked groups and legal information.
  • Configurable PDF options.

For support teams

Quickly find procedures, share useful articles and enrich documentation from solved tickets.

For customers

Published articles with external visibility can be shared through a public link without requiring a Dolibarr account.

For your organization

Knowledge stays centralized, versioned and accessible within the Dolibarr environment.

Test our modules

You can test our modules here:

https://dev.icidsi.com

Support

For support requests, please use the official support page:

https://icidsi.com/contact

Included

  • Module ZIP package.
  • Access to the features described on this page.
  • Corrective support for confirmed module issues.

Not included

  • Custom development.
  • Installation service.
  • User training.
  • Specific adaptation to a modified Dolibarr instance.



If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org