Promotions

  • Skin QuaranteDeux

    Skin quarante deux features: Compatibility with Dolibarr version v.18.00.00 & above. Seamless operation with PHP 8. Discover a new visual experience with our highly anticipated feature: dark mode!

    120.00 €  (240€)
  • User Nav History

    Don't waste time searching for your recently opened items! This module will prevent you from getting lost in showing you the latest items come directly from the interface of Dolibarr.

    110.00 €  (220€)

New products

  • Quality control for Dolibarr 22

    Thanks to this module, it is possible to integrate quality management into your Dolibarr processes.

    180.00 €
  • PostmarkApp – Email traceability

    PostmarkApp adds a simple and reliable email tracking layer to Dolibarr, without relying on complex or expensive marketing solutions. Every email sent from Dolibarr becomes a trackable event: sent, delivered, opened, clicked, linked to the related business document.

    39.00 €

Savmanager

mp1928d20251208001818

Savmanager is a Dolibarr module to manage after-sales service (SAV) interventions.Savmanager is a Dolibarr module to manage after-sales service (SAV) interventions.

50.00 € Excl. tax

  • Author David Mistretta
  • Module version 1.0.1
  • Release date 12/08/2025
  • Access to download and updates Lifetime access
  • Compatibility Dolibarr V15+   -   PHP7.0 - 8.4+
  • Last update 01/03/2026 12:31 PM

More info...

# Savmanager User Guide

Savmanager is a Dolibarr module to manage after-sales service (SAV) interventions.

## Overview
- Track interventions with status, priority, technicians, and locations.
- Calendar views: Month and Week, with outside-working-hours alerts.
- Configurable colors and display limits per calendar cell.
- Multi-language: FR, EN, DE, IT.
- Additional fields (Extrafields): supported using Dolibarr’s native functions.

## What’s new (v1.0.1)
- Clearer, more complete PDFs: improved presentation with your details and the customer’s details.
- More precise intervention location: full address, useful contact details (if provided), and optional notes.
- You can link an intervention to a project and/or a ticket for easier follow‑up.
- Intervention start/end date and time shown on PDFs: easier tracking, approval and archiving.
- Signature areas on the customer PDF: convenient for on‑site signing.
- Amount display can be adapted: you can hide amounts on the document given to the customer.
 

 

## Installation
1. Copy the `savmanager/` folder into `htdocs/custom/`.
2. Enable the module in Dolibarr: Home → Setup → Modules → Savmanager.
3. Go to Savmanager setup page to configure options.

## Setup
Open Savmanager → Admin → Setup.
- Default status: initial status applied to new SAV (configurable).
- Auto customer notification: send an email to the customer when status changes.
- Repair deadline (days): number of days before a warning triggers.
- Calendar display limits:
  - Week view: max visible items per slot.
  - Month view: max visible items per day (a “More” link reveals the rest).
- "More/Less" button style: appearance of the toggle (link, button, badge, icon). Optional custom CSS class.
- Status colors: choose a color per status (Draft, Validated, In progress, etc.).
- Priority colors: choose a background color for Normal, Urgent, Critical.
- Week view hours: first and last hour shown in the weekly grid.
- Intervention working hours (alerts): time range considered “working hours” for the outside-hours banner.

## Creating a SAV
- Third party required. If missing, the module prevents creation.
- Fill key fields: product (optional), serial number, problem type, priority, dates, technicians, location.
- Save. By default, an initial status is applied (configurable).

## Editing rules
- You can modify a SAV for all statuses except Closed.
- Server-side checks block updates if status = Closed.

## Calendar
- Month view: shows events with status badge, technicians initials, and town aligned right.
  - If the number of events exceeds the per-day limit, a `+N` badge appears near the day number and a "More" link toggles hidden items.
- Week view: configurable working hours grid.
  - Outside-hours events appear in the "All day" row.
  - A banner lists SAV outside intervention hours for the current week.

## Outside-hours banner
- Configured by the intervention working hours in Setup.
- Displays a warning with the count and the list of affected SAVs.

## Translations
- Language files in `savmanager/langs/` for FR, EN, DE, IT.

## Support & Feedback
Please open issues or contact your administrator.

 




If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org