Promotions

  • Training Management — Run your training organization in Dolibarr

    Training Management is the business application built into Dolibarr for professional training providers. You manage your catalog, sessions, trainers and learners, produce regulatory documents, and track sales and quality — all from a modern interface designed for day-to-day pedagogical and administrative teams.

    350.00 €  (700€)
  • INTERVENTION PLUS - Complete Management of Interventions

    The “Intervention Plus” module is a revolutionary tool that simplifies and optimizes intervention management, from planning to invoicing. Designed for sales and technical teams, it offers a complete suite of features to ensure transparent and efficient monitoring of each intervention.

    250.00 €  (500€)

New products

  • Hosting Provisioning & Plesk Sync

    Provision and manage hosting accounts and domains in Plesk (live-tested), cPanel, ISPConfig, KeyHelp, and CloudPanel directly from Dolibarr contracts. Plesk is production-verified; other adapters are implemented and may need minor version-specific adjustment. No manual panel work for day-to-day operations.

    150.00 €
  • SmartReminder — Automatic Invoice Reminders

    Automate your overdue invoice reminders with multi-level escalation (friendly reminder, second notice, formal demand) and automatic PDF attachment. Fully configurable from the Dolibarr interface.

    59.00 €

Support Plus

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Customer care roles involve many repetitive tasks that can quickly become time-consuming. The Support Plus module brings new possibilities to Dolibarr, saving time on these recurring tasks.

20.00 €
Excl. tax

  • Author Coopaname/Timon-ethics
  • Module version 1.1
  • Release date 10/02/2025
  • Access to download and updates 1 year

More info...

Logo faliere.com

SUPPORT PLUS

Information

License: GPL-V3
Version: 1.1
Dolibarr: 18 - 23
Editor: Benjamin Falière
Update: 1 year
Demonstration (login : demo / password: demo)

 

Description

New actions:

  • Take another user's ticket with a single click
  • Take tickets in bulk from the ticket list
  • Assign tickets in bulk to a user

Quickly access the ticket list for absent users

  • On vacation
  • When the user is disabled

Automation

  • Automatically reassign a user's tickets when they are deactivated

Configuration

  • All ticket module hidden parameters are available from Support Plus setup page

Changelog

1.1 :

  • Setup page for Support Plus
  • Automatically reassign a user's tickets
  • All hidden core tickets parameters available in setup page

1.0.1 :

  • Replace assigned user on assign/take ticket action



If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org