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This module or version is no more available. It may have been discontinued by the author or replaced by another module or version.

TicketFetcher

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Allows to create tickets from messages as email. «TicketSup» module is required.

  • Author Librethic
  • Module version 1.2.3
  • Release date 08/20/2018
  • Compatibility Dolibarr 6.0 - 9.0.x
  • Last update 01/02/2025 05:05 PM

More info

« TicketFetcher » is an addon module for Dolibarr ERP/CRM allowing to convert messages (emails) into tickets.

So far, only email fetching utilizing the IMAP protocol is implemented into the module. At a later stage, an account fetching the tickets informations from an API could be established.

It is possible to create several accounts fetching tickets. Thus, you can define a sales@company.tld address so messages incoming at this mail adress will be listed in the sales category.

Requires module TicketSup to work.

Compatibility with Dolibarr version 6 and +.

  • Module version : auto
  • Editor : Librethic
  • License : GNU GPLv3
  • Language interface : FR / EN
  • Help/support : Online form

DEMO | Documentation (en / fr)

Prerequisites

  • Dolibarr min version: auto
  • Dolibarr max version: auto

Installation

  • Download the archive file of module (.zip file) from web site DoliStore.com
  • Put the file into the root directory of Dolibarr.
  • Uncompress the zip file, for example with command
unzip fichiermodule.zip

Module is then available and can be activated.

Development and support.

This module is a free software. On Dolistore it is packaged without assistance or any warranty with your environment. Payed price is your contribution to Dolibarr project through the foundation and Librethic's activity arround the software.

For technical support or development request please visit Librethic website : https://librethic.io.