Promotions

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    This module allows you to create questionnaires in Dolibarr. This module can be used alone but can also be added to the Agefodd module. (It is integrated into the Agefodd 2025 version).

    250.00 €  (600€)
  • INTERVENTION PLUS - Complete Management of Interventions

    The “Intervention Plus” module is a revolutionary tool that simplifies and optimizes intervention management, from planning to invoicing. Designed for sales and technical teams, it offers a complete suite of features to ensure transparent and efficient monitoring of each intervention.

    250.00 €  (500€)

New products

  • NextMigrate for Sage – Sage → Dolibarr Migration and Synchronization

    Move away from Sage gradually or all at once, without losing your history or control over your accounting. NextMigrate for Sage is a professional Dolibarr module published by NEXT GESTION that analyzes your Sage exports, transforms and checks them, simulates the migration, imports the data into Dolibarr, then reconciles Sage and Dolibarr…

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  • Interim Payment Certificate (IPC) Management for Dolibarr

    Invoice your construction contracts on progress: from a sales order or a purchase order, issue interim payment certificates period after period, with certified quantity tracking, retention money, advance recovery, approval workflow and automatic invoice generation.

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This module or version is no more available. It may have been discontinued by the author or replaced by another module or version.
Last reason of disabling : Too old version of dolibarr

Ticket Manager

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This module is a very flexible ticket management system within Dolibarr. It is fully linked to Dolibarr's users and third parties. It is meant to solve any purpose, from support to task management, fulfilling any need in the organization. The most important features is the e-mail notification to users and the time tracking capability. It comes with an easy admin console to manage its settings.

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  • Author ADQA
  • Module version 1.1
  • Release date 07/07/2016
  • Compatibility Dolibarr V4
  • Last update 05/22/2026 02:32 PM

More info...

Module version: 3.9
Publisher/Licence: ADQA / AGPL
User interface language: English, French, Spanish, German, Catalan
Help/Support: No
Prerequisites:

  • Dolibarr min version: 3.9
  • Dolibarr max version: 4.0.5

Install:

  • Download the archive file of module (.zip file) from web site DoliStore.com
  • Put the file into the root directory of Dolibarr.
  • Uncompress the zip file, for example with command
unzip module_ticketmanager-3.9.zip
  • Module is then available and can be activated.

 

This module is a very flexible ticket management system within Dolibarr. It is fully linked to Dolibarr's users and third parties. It is meant to solve any purpose, from support to task management, fulfilling any need in the organization.

The most important features is the e-mail notification to users and the time tracking capability. It comes with an easy admin console to manage its settings.

Full feature list:

- Opening a ticket, it will be assigned to any internal Dolibarr user, and optionally linked to a third party.
- The user will be notified by e-mail of the ticket assignment .
- The user can add records related to the assigned ticket, optionally recording the time of the intervention.
- Once resolved, users will validate the ticket and e-mail notification to the user who opened it.
- The ticket can be reassigned as often as you want, registering changes in allocation
- Users can filter their own ticket, and pending or closed tickets.
- From the configuration module can:

    Create different categories to classify the ticket by type.
    Manage settings e-mails generated.
    Modify the instructions that you can read new ticket page.




If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org