Promotions

  • INTERVENTION PLUS - Complete Management of Interventions

    The “Intervention Plus” module is a revolutionary tool that simplifies and optimizes intervention management, from planning to invoicing. Designed for sales and technical teams, it offers a complete suite of features to ensure transparent and efficient monitoring of each intervention.

    250.00 €  (500€)
  • CRM 360

    This module provides a comprehensive overview of customer interactions and data, centralizing all relevant information in one place.

    175.00 €  (350€)

New products

  • Idoo CFDI — Mexican CFDI 4.0 e-Invoice Stamping via idoo.de

    Stamp, check status, cancel and generate the PDF of your Mexican CFDI 4.0 e-invoices directly from the Dolibarr invoice, via the idoo.dev API. No XML building, SAT catalogs or CSD handling inside Dolibarr.

    FREE
  • Guide Milestone/Jalon v 24

    User Guide for the Milestone/Jalon module, which allows products and services to be associated with or grouped under milestones, and displays the subtotal. It is possible to add comment lines without details such as VAT, price, etc., as well as to force page breaks in commercial proposals, customer orders, customer invoices, supplier invoices, and supplier orders.

    FREE

Support Plus

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Customer care roles involve many repetitive tasks that can quickly become time-consuming. The Support Plus module brings new possibilities to Dolibarr, saving time on these recurring tasks.

20.00 €
Excl. tax

  • Author Coopaname/Timon-ethics
  • Module version 1.1
  • Release date 10/02/2025
  • Access to download and updates 1 year

More info...

Logo faliere.com

SUPPORT PLUS

Information

License: GPL-V3
Version: 1.1
Dolibarr: 18 - 23
Editor: Benjamin Falière
Update: 1 year
Demonstration (login : demo / password: demo)

 

Description

New actions:

  • Take another user's ticket with a single click
  • Take tickets in bulk from the ticket list
  • Assign tickets in bulk to a user

Quickly access the ticket list for absent users

  • On vacation
  • When the user is disabled

Automation

  • Automatically reassign a user's tickets when they are deactivated

Configuration

  • All ticket module hidden parameters are available from Support Plus setup page

Changelog

1.1 :

  • Setup page for Support Plus
  • Automatically reassign a user's tickets
  • All hidden core tickets parameters available in setup page

1.0.1 :

  • Replace assigned user on assign/take ticket action



If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org