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New products
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PaymentThanks
Automatically sends a personalized thank you email when an invoice is marked as paid in Dolibarr.
69.00 € -
Purchase Request Pro
Multi-level purchase request and approval workflow for Dolibarr. Create, approve, and convert purchase requests to supplier proposals or purchase orders with a fully configurable approval chain.
200.00 €
Support Plus
mp22304d20251002104446
Customer care roles involve many repetitive tasks that can quickly become time-consuming. The Support Plus module brings new possibilities to Dolibarr, saving time on these recurring tasks.
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More info...
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SUPPORT PLUS |
Information
License: GPL-V3
Version: 1.1
Dolibarr: 18 - 23
Editor: Benjamin Falière
Update: 1 year
Demonstration (login : demo / password: demo)
Description
New actions:
- Take another user's ticket with a single click
- Take tickets in bulk from the ticket list
- Assign tickets in bulk to a user
Quickly access the ticket list for absent users
- On vacation
- When the user is disabled
Automation
- Automatically reassign a user's tickets when they are deactivated
Configuration
- All ticket module hidden parameters are available from Support Plus setup page
Changelog
1.1 :
- Setup page for Support Plus
- Automatically reassign a user's tickets
- All hidden core tickets parameters available in setup page
1.0.1 :
- Replace assigned user on assign/take ticket action
If you think this module is a fork of another one (published after the first one) or violates some terms or conditions of use (for users or vendors), you can make a report at dolistore@dolibarr.org